Frequently Asked Questions

What is Credabill?

Credabill is a home improvement quoting platform that allows you to offer finance to your customers. When you quote a customer they get a text and email with your quote which will display the details and price, but also display a monthly payment amount that they can choose to apply for. You can also take card payments so if your customer wants to pay by either finance, credit/debit card, or a mix of both you can do it all with Credabill.

How much can my customers finance?

With Credabill, your customer can borrow anything from £1000 up to £25,000.

When do I get paid?

Once you have completed the job, all you need to do is login to your Credabill dashboard, navigate to that specific job and click “Request Payout”. The payment process will then be initiated and usually the funds will be in your account the day following you customers confirmation of job completion.

How quick is a finance decision?

Both yourself and the customer will receive a decision within seconds. You will receive real-time notifications and your dashboard will be updated to reflect this.

Does my customer need to pay a deposit?

Credabill does not require a deposit from your customer. If you need one, you can request this with your customer and they can choose to pay a deposit via Credabill which will be released to you.

Do I need to be authorised by the FCA?

When you become a member of Credabill, you will become an Introducer Appointed Representative (an IAR for short). This means that we take care of all the com[liance for you, so you can get on with what you do best.

How quickly can I get setup?

You will be able to gain instant access to Credabill with a 30 day free trial, and start quoting, and offering finance straight away.

How do I get in touch with Credabill?

The easiest and quickest way to be connected with a Credabill member support agent is by clicking on to your chat function within your dashboard. You will be connected with an agent straight away and you will be able to begin the conversation. If you need a call that’s fine as well, just ask us to call you and we will.